Efacec – FAQ2021-03-18T10:49:47+00:00

FAQ

What is hop.in?2021-03-15T14:37:19+00:00

hop.in, home of open innovation, is Efacec’s crowdsourcing platform for challenges sharing fueled by creativity, diversity and collaboration. At hop.in, you’ll address Efacec’s challenges with your groundbreaking and sustainable solutions and/or challenge Efacec in the fields of energy, mobility and environment.

To whom is hop.in for?2021-03-15T14:38:10+00:00

hop.in is for every single innovator out there who dreams to add value and is looking for a challenge: from Efacec’s employees to clients, partners (there are no competitors at our home of open innovation – competitors become partners and are included here), startups, researchers and entrepreneurs. Everybody who is willing to impact the world and shape the future of energy, mobility and environment is welcomed at hop.in.

What is a challenge?2021-03-15T14:38:45+00:00

A challenge is a call for collaboration. It can focus on a specific technical or business need, in the co-creation of an augmented value proposition for a new product/process/service offering or in addressing or exploring a given market opportunity or broader technological and social trend.

Challenges can be both ways, from Efacec towards the innovation’s ecosystem (Inside Out) or from any ecosystem player towards Efacec (Outside In). Answers should be as innovative and sustainable as possible and ideally with a no longer than 12 months forecasted go-to-market potential. Please note that Outside In will only be made available within the platform during the third quarter of 2021.

Where do I find open challenges and its rules?2021-03-15T14:42:25+00:00

Open challenges can be found at hop.in Inside Out menu. General terms and regulations applied to the usage of hop.in platform, namely general rules about hop.in challenges, can be found in terms and regulations.

Additionally, each challenge, in accordance with its given nature, may consider specific requirements. Only users registered in hop.in platform can access those specific challenges’ rules. To do that, you shall open the specific open challenge you are willing to assess, by pressing “I’m ready!” button. After, a more detailed explanation about the challenge and its specific requirements is made available.

How can I answer a challenge?2021-03-15T14:42:51+00:00

Only hop.in platform’s registered and general terms and regulations compliant users are entitled to answer challenges. After having opened a challenge and being presented with a detailed explanation and specific requirements about it (FAQ “Where do I find open challenges and their rules”), you will find a “Don’t let the good ideas fly away” section with a submission form for challenge’s answering. Describe your solution by filling in all the required fields and accept hop.in platform’s terms and regulations. Click the “Submit the Challenge” button at the end of the page to submit your answer.

Is it possible to include additional info after a submitted answer or a challenge?2021-03-15T14:48:32+00:00

Yes, if you feel you should include any additional information on an already submitted answer or challenge, please send requested changes to hop.in email hop.in@efacec.com, including the challenge (answer or challenge) reference in its subject. Answer and/or challenge reference can be found in the email you receive after first submission or in the “My Challenges” section within your personal area.

How can I submit a challenge?2021-03-15T14:44:12+00:00

Only hop.in platform’s registered and general terms and regulations compliant users are entitled to submit challenges. To submit a challenge, you should visit Outside In section and fill the “Don’t let the good ideas fly away” section describing your challenge. After accepting hop.in platform’s terms and regulations you should click the “Submit the Challenge” button at the end of the page. Please note that Outside In will only be made available within the platform during the third quarter of 2021.

What happens when I submit an answer to a challenge?2021-03-15T14:44:37+00:00

After clicking on the “Submit the Challenge” in the Inside Out section (FAQ “How can I answer a challenge?”), you will receive an email informing that your answer has been submitted and your answers reference. Your answer will be evaluated by hop.in’s team and feedback will be sent to you through your contact points, available in your registration. Expect feedback within 4-6 weeks of answer submission.

If your answer doesn’t meet challenge’s requirements or for some reason is out of interest, you will be informed by email. In case there’s the need for more details or clarifications, a personal contact will be established and non-disclosure agreements (NDA) might be put in place as per both parties’ request in advance.

The path towards a collaboration plan will be defined conjointly between you and hop.in’s team in accordance to the next steps, previously defined within the challenge publication and/ or any specific request.

What happens when I submit a challenge?2021-03-15T14:45:15+00:00

After clicking on “Submit the Challenge” in the Outside In section (FAQ “How can I submit a challenge?”), you will receive an email informing that your challenge has been submitted and your challenge reference. Your answer will be evaluated by hop.in’s team and feedback will be sent to you through your contact points, available in your registration. Expect feedback within 4-6 weeks of answer submission. The next steps will be defined conjointly between you and hop.in’s team on a case by case basis. Please note that Outside In will only be made available within the platform during the third quarter of 2021.

How can I request for more information?2021-03-15T14:48:24+00:00

You can request for more information or details about hop.in platform, or any specific challenge, through hop.in platform’s email hop.in@efacec.com

How are Intellectual Property Rights governed?2021-03-15T14:48:17+00:00

Please refer to hop.in platform’s terms and regulations for General Intellectual Property Rights. Non-disclosure agreements can be established between Efacec and hop.in users after an answer to a challenge (Inside Out) or a challenge is addressed to us (Outside In), and in case more detailed information is needed. In case of moving forward with an open innovation collaboration, all the necessary agreements (including IP Rights Agreements) will be settled between the parties. Please note that Outside In will only be made available within the platform during the third quarter of 2021.

Where do I find hop.in regulation and terms?2021-03-15T14:48:10+00:00

The conditions of use are established exclusively in Terms and Conditions of the hop.in platform. Please be aware that some challenges may present specific rules and requirements (FAQ “Where do I find open challenges and their rules?”). The use of hop.in platform is governed by the legislation in force in the Portuguese Legal system.

What about Efacec?2021-03-15T14:47:41+00:00

With 72 years of expertise and businesses in more than 80 countries, Efacec’s current global footprint is a clear sign of its relevancy, achieved through its technology power and innovation strength.

Since its beginning, Efacec has been able to set trends and impact the world with its solutions and ever-increasing commitment to sustainability, such as being one of current world leaders in fast and ultra-fast electrical vehicles chargers.

Efacec anticipates and shapes the future through its innovative offer centered in power transformers, switchgear, service, automation, energy, environment, transportation and electric mobility solutions and projects, offering a comprehensive portfolio and delivering custom-made solutions according to the specificities of each client and market.

Efacec’s (www.efacec.com) purpose is designing a smarter future for a better life, by developing and delivering integrated solutions in the fields of energy, mobility and environment, shaping the future of our cities and digital connectivity always present.

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